Admission Procedures
A guide to planning your stay at our hospital
Thank you for choosing Midlands Specialist Private Hospital.
We would like to guide guide you on our admission process, in order to ensure that you have an optimal patient experience.
It is important that you take careful note of the importat information below regarding admission procedures, required documentation for your smooth admission and what to pack.
We advise that you make use of our online pre-Admissions form. This will speed up your admission as all relevant information would have already been captured in our admissions system.
Important notes
- A booked procedure must be pre-authorised by your medical aid before coming to hospital to avoid declined authorisations.
- Admissions at our admissions desk are done on a first-come-first-served basis but priority will be given to emergencies and patients booked for theatre.
- You would be notified of any co-payments and short-payments and patients should come to hospital with relevant deposits and co-payments organised and available.
Documents for Admission
The following documents are mandatory on admission:
- Identity document of the main member of the medical aid
- Identity document of the patient. In the case of a child, the birth certificate
- Utility bill (for verification of address)
- Medical aid card
- In the case of booked patients, a letter from the Doctor with the relevant ICD codes and NRPL codes
What to Pack
Please remember to bring these personal items with you:
- Pyjamas, gown, slippers
- Toiletries: comb, face cream, tooth brush and toothpaste
- Your own bath and face towels
Please do not bring Firearms, Jewellery, Cellphones, Cash or bank cards - the hospital will not be held liable for the loss of any items.
Our Wards
- Our hospital - including the wards - is fully air-conditioned.
- Ward accommodation is offered in the form of multi-bedded general wards, two bedded semi-private wards and en-suite private wards.
- Should you require a private or semi-private ward, please advise your Doctor to ensure that the appropriate arrangements are made in advance.
- Every bed has its own control panel comprising television (limited DSTV channels), radio, bedside light as well as the nurse call system.
Meals & Catering
Our catering service is equipped for all patient dietary requirements and we pride ourselves in our a-la-carte menu, specially designed by our in-house Clinical Dietician, offering a variety of meals to our patients.
- We cater for all communities, including Muslim and Hindu patients.
- The Clinical Dietician is also available to consult and guide patients with special dietary requirements, free of charge.
- Special advice is also offered to the family to assist with post discharge practicalities for the patient.
Other Facilities
- A prayer room is available.
- On the Ground Level of Block B, near our Reception you will find our coffee shop, Café Deluca.
8:30 am to 4pm
- Also on the ground level, is a retail pharmacy, Hospital Street Pharmacy, providing ease of access to these necessary services in our one-stop medical precinct.
8am to 5pm
